Add Generator & HVAC Service

Generators and HVAC Service

A Single Source Provider for Your Equipment

Allowing FGC Service to manage all your critical equipment will create a single, trusted partner for your maintenance needs, which will result in saving you time & money. If we are currently servicing your UPS & batteries, we can add your generator, HVAC, PDU, fire suppression and any other critical equipment to our contract and provide the same level of service across the board. This also includes some additional facility services such as data center cleanings.

What We Manage

UPS & BATTERIES | GENERATORS 

 HVAC & CRAC | FIRE SUPPRESSION

If you have a preferred vendor, we can add them to our FGC Service Network and continue to manage the process on your behalf. It becomes our responsibility as your support company to review all scope and implement the right solution with the right vendor. Once we have selected the right vendor, our Account Management Team will oversee their performance. If necessary, we can apply our strict screening process to ensure their company history, background, insurance certificates and certifications check out. Our Facility Keys software platform enables us to hold our vendors to your preapproved scopes and MOPs every time.  


The Account Management Team will review every quote provided by the vendor in an effort to ensure correct scope is provided at a reasonable cost. We double check scope, workmanship, and limit any unnecessary downtime within the quote. 

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Our mission is to partner with your organization to ensure that your mission critical UPS experiences 100% uptime.

What We Provide

Local Experienced Technicians

Not all technicians are created equal. Some technicians may have the intellect but lack the practical hands-on experience to PM your equipment. We believe in hiring dedicated technicians that average 20+ years of experience.

National Coverage

FGC provides UPS service in all 50 states and

some areas of Canada. Whether it is a PM

contract or Emergency service, FGC has you covered.

Fully Stocked

Batteries & Parts

As your service provider we cannot properly do our jobs without access to batteries and parts. We stock several million in parts, batteries, and replacement equipment nationally. OEM certified or vintage third party, FGC has the parts to ensure this highest UPS uptime.

Widespread Regional Coverage

Our Wisconsin-based NOC is staffed 24 hours a day, every day. Our analysts are experienced, knowledgeable, and connected. We are moments from dispatching a quality technician to your site at any time or if you need phone tech support in the middle of the night, FGC has you covered.

We're Always Ready

Have a UPS Emergency?

866-255-6030

Benefits of Combining Contracts with FGC

  • Single scheduling contact
  • Single account management team
  • 24/7/365 NOC available for all equipment
  • Tech support through a single phone number
  • Facility Keys – all you equipment information in one place
  • Standardized MOPS & SOPS
  • Vendor accountability
  • KPIs and SLAs through one partner

Service Coverage Options

PM ONLY:

  • Emergency service is dispatched by FGC (Best effort guaranteed response time)
  • Technical support is provided by FGC
  • OEM warranty has been exhausted
  • Parts and Labor will be quoted

PM PLUS:

  • Emergency service is dispatched by FGC
  • Technical support is provided by FGC
  • OEM warranty has been exhausted
  • Parts and Labor will be quoted
  • Response time guarantee included

FULL SERVICE:

  • Emergency service is dispatched by FGC
  • Technical support is provided by FGC
  • OEM warranty has been exhausted
  • Parts covered by FGC
  • Labor covered by FGC
  • Response time guarantee included

What Our Clients Have to Say

Our Partner Brands


Included with every signed contract:


  • Dedicated Service team consisting of a scheduler
  • Acontract manager & a project manager
  • 24x7x365 National Operation Center for emergency response & technical support
  • OEM support for firmware, parts & repair needs available
  • Budget planning for OPEX & CAPEX available
  • Facility Keys asset management software included with web-based service reports
  • Preferred pricing on battery replacements & T&M repairs


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