Because data centers require a clean
supply of power to operate at 100%, power outages and variations can
severely impact the operation of your critical equipment. The first
line of defense against outages is your APC UPS system. Downtime is
avoidable and preventative UPS maintenance (PM) is the key to
keeping your data center running smoothly. At Facility Gateway
Corporation (FGC), we understand the mission critical nature of your
three phase APC UPS. FGC specializes in third party APC UPS system
maintenance (PM) and can help assure that your APC UPS equipment always
performs at 100%.
To recommend an APC UPS preventative maintenance (PM) frequency that meets your needs, we study such factors as:
1 - Is your APC UPS configuration standalone, iso-redundant, or parallel redundant?
2 - Do you have redundant battery strings?
3 - What is your current load?
4 - How does your load affect your runtime?
5 - Do you need a full service contract or PM only?
We then submit a proposal for a hybrid contract that ensures the OEM is engaged when necessary. FGC has primary and secondary technicians in all major markets. We take pride in implementing your MOP & SOP requirements. Care is taken so that every site uses the same industry best practices and procedures so that you can have peace of mind. Contact us today and let us be your single source provider and ensure 100% uptime by taking a proactive APC UPS preventative maintenance (PM) approach to your single or multiple UPS sites. Note: If your APC UPS has proprietary lock out software we can engage the right OEM resources so that your UPS is properly serviced at a cost effective rate.
What Your Third Party APC UPS
+ Full service contracts that include parts and labor coverage
+ 2, 4, & 8 hour guaranteed response times
+ PM only options
+ National parts
+ Master distributor of all major brands
+ T&M rates available
+ 24/7/365 emergency dispatching
+ Over the phone triage services
+ National Operations Center (NOC)
+ SLA contracts available with KPIs
+ National rebate incentives
+ Primary and secondary field technicians available in most locations
+ Custom written MOPs and SOPs
Third Party APC UPS Maintenance, Additional Services:
+ Annual and semiannual load banks
+ DC Load Testing
+ Battery replacements
+ CAP replacements
+ T&M repairs
+ Filter replacements
+ Monitoring upgrades
+ Battery monitoring
Knowing that different vendors may provide timelier more cost-effective support than the OEM; FGC will leverage these savings and speed for the customer when possible. Understanding when OEM support is necessary and when it is not is essential in providing the most reliable uptime, maintenance and budgetary savings for our customers. Optimizing support requirements versus costs is essential in program managing facility requirement, and FGC is uniquely prepared to assist.
For third party APC UPS maintenance, FGC maintains its own in-house National Operations Center (NOC) for dispatching and monitoring customers' service tickets. Ticketing and emergency calls are worked by trained FGC staff knowledgeable in critical facility nomenclature and procedures. Unlike other NOCs, whose purpose is to service as many different types of customers as possible, FGC's expertise in critical power and cooling is unsurpassed.
We have changed our approach to the facility management business. Whereas many companies still maintain vast, slow-moving, inefficient workforces, FGC leverages a combination of direct OEM support and Certified third-party technicians throughout North America. Our Vendor Network has evolved through years of experience in program managing facilities, technicians, and OEM relationships. Using the best of our Hybrid model, FGC services are unparalleled in their reach, expediency and completeness.