facility gateway 	corporation

Data Center Maintenance

Third Party Data Center Maintenance

We Can Provide Data Center Maintenance Anywhere in the U.S.
Facility Gateway Corporation (FGC) understands the mission critical nature of your data center support equipment and that downtime is not an option for UPS, HVAC, generators or other mechanical and electrical equipment. FGC's Technical Support Team, comprised of high level expert field engineers, will ensure that your systems are 100% operational at all times. We maintain virtually all systems within a data center, to include UPS systems, HVAC systems, power generators and more.

UPS System Maintenance

APC - Chloride - Eaton - Emerson - GE - Liebert - MGE - Mitsubishi - Powerware - Toshiba
Because data centers require a clean supply of power to operate at 100%, power outages and variations can severely impact the operation of your critical equipment. The first line of defense against outages is your UPS system. Downtime is avoidable and preventative UPS maintenance (PM) is the key to keeping your data center running smoothly.

HVAC System Maintenance

APC - Carrier - DataAire - Emerson - Liebert - Stulz - Trane - Others
Your mechanical cooling system is equally important as your electrical systems and require the same level of attention as any other mission critical application. FGC provides national data center HVAC service contracts for mission critical applications specializing in packaged refrigerant systems (DX), packaged glycol systems (CRAC), chilled water, direct & indirect evaporative systems and cooling towers. We will ensure that your HVAC systems are operating as energy efficient as possible, keeping your data center cool day and night to ensure the integrity of the equipment within your facility.

Power Generator Maintenance

Caterpillar - Cummins - Detroit - Generac - Kohler - Mitsubishi - MTU - Onan - Others
Power generation equipment is critical when you experience power failure. Whether your generator is used for prime power or for backup, preventative maintenance (PM) will provide uninterrupted power as you need it. In case of emergency situations, you will receive power generator maintenance on a priority basis. FGC maintains and services all major generator brands throughout the U.S. and will provide a regular maintenance schedule as recommended by the generator manufacturer

What Your Third Party Data Center Maintenance Includes

+ Full service contracts that include parts and labor coverage
+ 2, 4, & 8 hour guaranteed response times
+ PM only options
+ National parts
+ Master distributor of all major brands
+ T&M rates available
+ 24/7/365 emergency dispatching
+ Over the phone triage services
+ National Operations Center (NOC)
+ SLA contracts available with KPIs 
+ National rebate incentives
+ Primary and secondary field technicians available in most locations
+ Custom written MOPs and SOPs

We'll Save You Money on Support Services

We Can Provide Data Center Maintenance Anywhere in the U.S.
Knowing that different vendors may provide timelier more cost-effective support than the OEM; FGC will leverage these savings and speed for the customer when possible. Understanding when OEM support is necessary and when it is not is essential in providing the most reliable uptime, maintenance and budgetary savings for our customers. Optimizing support requirements versus costs is essential in program managing facility requirement, and FGC is uniquely prepared to assist.

Our National Operations Center is Open 24/7/365

For data center maintenance, FGC maintains its own in-house National Operations Center (NOC) for dispatching and monitoring customers' service tickets. Ticketing and emergency calls are worked by trained FGC staff knowledgeable in critical facility nomenclature and procedures. Unlike other NOCs, whose purpose is to service as many different types of customers as possible, FGC's expertise in critical power and cooling is unsurpassed.

Facility Keys™ Asset Management Software

Facility Keys™ (Keys) is your key to critical asset management. Created by Facility Gateway Corporation (FGC), Keys is a patented asset management software platform designed to keep all of your facility management operations and maintenance records in one centralized location. You can track your asset records and reports and also view a calendar of events; including past and future scheduled preventive maintenance. Save time by allowing us to streamline your critical facility management by using Keys for your day-to-day mission critical management.

Efficiency is Key When it Comes to FGC

We have changed our approach to the facility management business. Whereas many companies still maintain vast, slow-moving, inefficient workforces, FGC leverages a combination of direct OEM support and Certified third-party technicians throughout North America. Our Vendor Network has evolved through years of experience in program managing facilities, technicians, and OEM relationships. Using the best of our Hybrid model, FGC services are unparalleled in their reach, expediency and completeness.